Appfire Technologies specializes in collaboration software integration and creative customization services for the Enterprise. Widely regarded as experts in the industry's
hottest collaboration tools like Atlassian's Confluence, JIRA and Crowd, Appfire offers the following full range of world-class services and solutions:
Appfire also provides the following Enterprise-class collaboration software and hardware offerings:
Installation & Configuration Services
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Skilled Appfire technicians can install, patch, optimize and professionally configure your new collaboration instance using trusted industry standards, as well as Appfire's own best practices developed from years of Enterprise-scale collaboration software deployments.
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Systems Integration
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From simple 'mash-ups' & 'widgets', to full-scale corporate 'portals' and other elaborate hybrid application solutions, Appfire's team of skilled consultants, architects and engineers will help you achieve your systems integration goals elegantly, effectively and for an excellent value. Please contact us for more details.
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Plugins, Customizations & Feature Enhancements
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With more than 8 years of Enterprise-scale application development experience and an impressive list of happy customers, Appfire is uniquely positioned in the collaboration software community to deliver precise technology, captivating creativity and extraordinary results for your custom feature enhancement goals. Please contact us for more details.
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D&A (Discovery & Analysis) Consulting
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Through Appfire's D&A (Discovery & Analysis) Consulting services, our skilled collaboration consultants will help your organization answer the early project questions vital to the success of any enterprise deployment. Some of these questions include:
- Who is our target audience, and what's the best strategy to engage them?
- How can we maximize adoption?
- What is the true scope of our customization goals?
- How do we translate our ideas for customization into a development-ready Functional Specification or RFP?
- How do we turn our customization goals into a structured deployment roadmap with clear milestones?
- How can we enhance the open & free-flow nature of a traditional wiki to be more enterprise-centric?
- How can we leverage JIRA for more than just bug tracking? ...can JIRA help us achive our greater business process goals?
- Can Crowd simplify our overall User, Group, Permissions & Application Management responsibilities?
- How can we make our existing deployment faster? ...more engaging? ...more feature-rich?
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Implementation & Usage Consulting
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Appfire offers a rich selection of Implementation & Usage Consulting services which will help your organization get the most out of your collaboration deployment. Some of the questions Appfire will help you answer include:
- How should our organization's unique information be structured and presented within our wiki?
- How can we get the greatest benefit from JIRA's custom workflow capabilities?
- What is the best way to leverage Taxonomy/Folksonomy within our deployment?
- What User, Group & Permission Management configurations are best suited for our unique needs?
- How can we most effectively leverage & utilize available open-source plugins?
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Data Migration
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If you're in the market to upgrade or migrate from one collaboration platform to another, a well-documented and thoroughly-tested Method of Procedure (MOP) drafted by Appfire's highly-skilled migration specialists will be worth its weight in gold! Appfire specialists can help you to:
- Identify potential migration challenges
- Map appropriate data fields between applications
- Develop customized Automated Migration Utilities
- Perform preliminary test migrations
- Perform the live data migration
- Recreate lost functionalities as custom enhancements
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Performance Tuning
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Appfire employs a unique, highly effective process for tuning Enterprise-scale collaboration software deployments. This typically involves the following 4 agile phases which can quickly adjust to support individual client needs:
- Assessment – Appfire technicians interview select client representatives to better understand individual performance concerns, areas of bottlenecks and activities which may exacerbate those issues, as well as the known direct & indirect effects on end users.
- Information Gathering – Appfire monitors the target system during peak & off-peak hours to gather detailed information needed to assemble a Root Cause Analysis (RCA). Appfire also works to accurately record impact, ensuring that future changes can be both quantitatively and qualitatively measured between before & after results. This allows individual changes to be quickly accepted or reverted where appropriate.
- Findings & Recommendations – Appfire then documents and presents our findings for collaborative evaluation. Associated recommendations are broken out into a matrix of short, near, and long-term goals, outlining each anticipated impact & benefit.
- Implementation Strategy – Appfire then establishs an implementation strategy prior to execution outlining:
- Method Of Procedure (MOP) – steps to implement
- Predecessors – what needs to happen before each recommendation or phase can take place
- Scope – development effort
- Timeline – development schedule
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User Interface Design & Custom Theming
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Appfire's award-winning UI designers give our firm a strategic advantage over our competition, which tend to focus exclusively on the code.
From small custom components to entire theme re-designs and re-branding campaigns, Appfire creates captivating end-user experiences that are appealing, professional and highly intuitive – promoting greater interaction and faster adoption of your deployment.
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End User & Administrative Training
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Appfire offers the following instructional training courses for Atlassian's collaboration software:
- Confluence Fundamentals
- Confluence Administrators
- JIRA Fundamentals
- JIRA Administrators
- Appfire Enhancements (following customization efforts)
All courses are hosted by one of Appfire's expert collaboration consultants, and are presented as 3-hour interactive web sessions with a teleconference facility. Onsite corporate training seminars are also available upon request. Please contact us for more details.
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Software License Sales
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Appfire Technologies is a certified and trusted reseller of many powerful collaboration software products and commercial plugin offerings including:
Collaboration Software:
Commercial Plugins:
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Fireball - The Collaboration Appliance
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The Fireball Collaboration Appliance from Appfire Technologies is a stand-alone hardware appliance built from the ground up and meticulously optimized to support a 'Fireproofed' version of Atlassian's Confluence, JIRA and/or Crowd software. Click here to learn more about Fireball.
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To learn more about what Appfire can do for you, please
contact us today!
